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Basic services: Caller ID

Caller ID

Caller ID displays the phone numbers of your incoming calls so you can choose whether to answer the call. When used with Call Waiting, you see incoming phone numbers even if you are on another call.

Using outbound Caller ID, you determine whether your number displays to the people you call. When you block* your number, it displays as restricted.


Using Caller ID

  • To block your number for one call, dial *67 before the area code and number.
  • To block your number for all calls, call TELUS by dialing *611 on your mobile phone.
  • If you block all calls and want to display your number for one call, dial *82 before the area code and number.

*Number blocking depends on the network of the person you're calling and cannot be guaranteed.

Make changes to your phone

Log in to your account to make changes to your existing phone.