Sierra Wireless Mobile Internet Key

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Device information

User guide

Compatible with Windows® 7, Vista, XP, Mac OS X 10.4.11 or later

Download user guide

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Troubleshooting

Step-by-step instructions for troubleshooting this device

• I inserted the Sierra Wireless USB 306 into my Laptop but nothing happens
• I get an error message saying “Failed to Detect Device API”
• The connect button is grey and Watcher says “Searching” or “No Device Detected”
• I currently have Watcher installed. Do I have to run the Tru-Install software again?
• I have 2 Watcher shortcut icons on my desktop
• More

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Setting up

• Popular internet providers

 

Software downloads

• Watcher® software

 

More support

• Sierra Wireless' support

Although TELUS does not provide direct support for Mobile Internet Keys used on Windows 7 or Mac operating systems, we recognize that you might be using them and recommend you visit these vendor support sites:

• Sierra Wireless' Windows® support
• Microsoft's Windows 7 support
• Sierra Wireless' Mac OS X support