Special numbers
Certain parties/agencies can be dialed using a special number sequence. The following tables list the special numbers within the TELUS network.
By Canadian convention, a "*" prefix denotes a free airtime/toll number.
Canada wide special numbers
| Number | Description | Charges |
|---|---|---|
| 611/*611 | TELUS Mobility Client Care | Free |
| 911 | Emergency Services, routing to the nearest available municipal emergency service centre, provincial police force, or equivalent public safety agency | Free |
| 411 | Directory Assistance routing to the local telephone service centre | Typically a local call - standard airtime charges, plus $2.00 per call (call completion is not available). Directory Assistance will include sending the 411 listing to your phone via text message at no additional charge. |
| 711 | Telephone Devices for the Deaf Service, routing to the Wireless Relay Service | Standard airtime charges -- no long distance |
| 0+ | Operator or credit card dialing | Airtime only |
| *CAA (*222) |
Canadian Automobile Association | Free |
| *16 | Canadian Coast Guard | Free |
| *666 | CANUTEC -- report for toxic spills | Free |
| *282 | Canadian Tire Auto Club | Free |
| *DAA (*322) |
Dominion Auto Association | Free |
| #123 | Pay & Talk Automated Assistant* | Free |
| #TAXI | Get connected to the first available taxi or the taxi company of your choice (available in most Canadian cities**). | $1.50 per call + airtime |
| #AUTO | Road Side Assistance | $4.00 per month |
Ontario special numbers
| Region | Number | Description | Charges |
|---|---|---|---|
| GTA | *98 | FM98 Traffic Call | Free |
| GTA | *680 | AM680 Traffic Call | Free |
| Toronto | *687 | Metro Toronto Police | Free |
| Ontario | *677 | Ontario Police Patrol (OPP) (highway only) | Free |
Quebec special numbers
| Region | Number | Description | Charges |
|---|---|---|---|
| Province of Quebec | *4141 | Sûreté du Québec | Free |
| Quebec City | *55555 | TQS inc. (CFAP) | Free |
British Columbia special numbers
| Region | Number | Description | Charges |
|---|---|---|---|
| BC | *TV4BC (*88422) |
Television for British Columbia (BC only) | Free |