Paying your bill
Paying your bill
There are several ways to pay your TELUS bill. Choose the one that works best for you. Please allow two weeks for payment to go through.
Pre-authorized payments from your bank account
For the convenience of making automatic monthly payments from an account at your financial institution, either complete the pre-authorized payment form and fax it to 1-800-332-8409 or attach a voided cheque and mail it to:
| TELUS Pre-authorized payments |
|---|
| Attn: Client Payment Services TELUS P.O. BOX 2990 Station Terminal Vancouver, B.C. V6B 3X4 Local Fax: 604-320-4011 Toll Free Fax: 1-800-332-8409 |
Pre-Authorized payment using your credit card
To set up pre-authorized payments on your credit card, you can log in to your TELUS account, select the 'Billing' tab and then click 'Pre-authorized Payments' and follow the instructions.*
You can also call TELUS at 1-866-558-2273 with your Visa, MasterCard or American Express information. For security reasons, please have your TELUS account number or PIN when you call.
If you don't have a TELUS account, Register here.
* TELUS Business Clients - log in to your TELUS account, select 'View e.care', then click 'Pre-authorized payments' and follow the instructions.
Onetime payment using your credit card
To make a onetime Visa, MasterCard or American Express payment, you can log in to your TELUS account, click on the 'Make a credit card payment' link in the 'Overview' tab and follow the instructions.*
Register if you don't have a TELUS account.
* TELUS Business Clients - you can log in to your TELUS account, select 'View e.bill', then click the 'Pay e.bill' link.
Onetime payments at your financial institution
Cash or cheque payments can be made through major banks or trust companies and credit unions (members only) when you present your bill stub to the teller or through bank machines. Service charges may apply at some institutions. If you have online banking, ensure with your financial institution if you can set up TELUS as payment receiver and pay your bill online.
When mailing your payment, allow 2 weeks for processing. Note your TELUS account number on your cheque or money order payment and submit the remittance slip included in your invoice.
| ON, NB, NL, NS, PE | Quebec | AB, BC, MB, SK |
|---|---|---|
| TELUS PO Box 5300 Burlington, ON L7R 4S8 |
TELUS Boîte Postal 11049 Succ./Centre Ville Montréal PQ H3C 4Y5 |
TELUS P.O. Box 8950 Station Terminal Vancouver BC V6B 3C3 |