Additional resources

 

Our service terms explained

Learn more about changing your rate plan and upgrading your device during a service term.

TELUS Account Management

Learn how to manage your account online.

HST and your TELUS bill

Several provincial governments are implementing changes to the taxes charged on products and services sold in their regions beginning July 1, 2010.

Information about your mobile Internet plan

Learn how to understand how your mobile high-speed data plan works.

Airtime summary notification

Learn how to obtain airtime summary notifications.

Pay-per-use data charges

Learn how to understand pay-per-use Web browsing charges.

Transfer of account ownership

You can transfer ownership of your TELUS account to another person without the headaches of penalties or cancellation fees. At TELUS, we put you first.

Alternate billing formats

TELUS Mobility will provide to subscribers, upon request, billing statements in Braille or large print.