Sierra Wireless 598 Mobile Internet Key

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User guide

Compatible with Windows® 7, Vista, XP, Mac OS X 10.4.11 or later

Download user guide for Windows
Download user guide for Mac OS

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Troubleshooting

Step-by-step instructions for troubleshooting this device

• My computer does not detect the 598 Mobile Internet Key
• My 598 Mobile Internet Key drivers are not installed
• I am having trouble activating my 598 Mobile Internet Key
• I get an error "Failed to communicate with device"
• TRU-Install software does not automatically install the Sierra Wireless Watcher software
• More

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Windows 7, Mac OS 10.6 Snow Leopard

The Sierra Wireless USB 598 Modem is compatible with Windows 7 and Mac OS 10.6 Snow Leopard.

In order to take full advantage of Windows 7, you must be using Sierra Wireless Watcher version R7.17.1.0.2143.

In order to take full advantage of Mac OS 10.6 Snow Leopard, you must be using Sierra Wireless Watcher version R2.0.18.0.

To check the Watcher Version:

1. Open the Watcher Application
2. Select "MENU"
3. Select "About"
4. The version will be displayed on the top right corner.

To update the Watcher:

1. Open the Watcher Application
2. Select "Check for Updates"

Or

1. Download the Watcher directly from the Sierra Wireless website