Managing your account

Enjoy the flexibility and low cost of managing your account 24/7 by calling #123 from your Prepaid phone or by logging in to your online TELUS account.

Here is what you can do:

	#123	TELUS account
Check Balance
Add or change features
Top-up (with a top-up card or credit card)
Top-up (with a debit card)
Register credit card
Set up automatic top-ups
Review transaction history
Change your PIN
Change your phone number
Update your address

Keeping your account active

Maintaining a balance in your account ensures that you:

• maintain the lowest per-minute calling rate
• have uninterrupted phone service and access to services
• carry over any unused balance to your new expiry date

If your balance is zero for 90 days, your account will be deactivated and you will lose your phone number. To re-activate your account, you would need to purchase a Starter Kit, and activate it online.

If your prepaid account has a zero balance, you will be unable to use some services such as Voice Mail 10, text messaging, picture messaging, web browsing, email, and the ability to download games, ringtones or images.