Why TELUS
Stay connected in more places.
TELUS is unique in the Canadian market because we now operate three distinct wireless networks: 3G+, 3G (CDMA) and Mike (iDEN).
3G+ network
Go big with our new 3G+ network that covers 93% of the Canadian population. That means you can enjoy 3G+ speeds in more places in Canada and easily roam in over 200 countries. Plus, your 3G+ devices never revert to slower technology in our 100% nationwide 3G+ network.
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*For HSPA/HSPA+ geographic coverage and populations covered as of December 2009.
3G network
Our CDMA service offers extensive North American 3G coverage. Take advantage of this network with our selection of cool and affordable devices.
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Mike iDEN network
Mike is Canada's leading Push To Talk® solution in British Columbia, Alberta, Manitoba, Ontario, Quebec and Nova Scotia. The Direct Connect™ push-to-talk functionality is built into every Mike handset. That means you can reach your Mike contacts and over 22 million subscribers across North America at the push of a button.
With frequent alerts, billing by the second, industry-leading roaming rates and our unique Direct Connect™ expanded local calling areas, Mike is sure to save you valuable time and money. You can even share your minutes with other people on the same Talkgroup account. Only TELUS brings you the power of Direct Connect™ in Canada.
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The price you see is the price you pay.
Clear Choice™ Plans
We’ve made our rate plans friendly, so you don’t have to worry about system access fees or carrier 911 fees. And what exactly do we mean by that? Simple. With the new Clear Choice™ Plans, the price you see is the price you pay. And whether you visit us in-store or online, we’ve made it easier than ever to choose the plan that’s right for you.
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Spam-Free Guarantee
TELUS also maintains a stringent spam-filtering system to protect you against unsolicited text messages. If by chance you do receive an unwanted text message, our TELUS Spam-Free Guarantee will take care of it. Simply send the spam message you received to 7726 with the word “SPAM” in the body, and we’ll adjust your bill accordingly.
We’ll find the perfect phone for you.
TELUS offers an exclusive selection of the hottest devices, including the latest touchscreen devices, top smartphones and ultra-fast mobile Internet keys.
Smart fit phone finder
To help you choose from such an amazing selection, we’ve created the smart fit phone finder. It takes almost no time and you can do it from the comfort of your home. Simply answer a few questions and we’ll help make your decision easy by narrowing your choices down to the top 3 exclusive devices that best meet your needs.
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Learning Centres
If you’d like a little extra help with your research, you can visit one of our stores to get a personal consultation from one of our highly knowledgeable staff members. They will explore your specific needs to help you find the phone that’s just right for you.
Once you’ve made your choice, we can even help you master your new phone and learn all the ways you can stay connected, informed and entertained through our online learning centres.
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TELUS Device Protection Plan
The TELUS Device Protection Plan is a monthly service designed to minimize the hassles and costs of replacing lost or damaged devices and will even get you reconnected fast. For just $7 a month, your phone is in good hands with Asurion, a trusted leader in technology protection.
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Providing you with a friendly overall experience.
Self-Serve Homepage
Time-saving and convenient services, like our self-serve homepage, give you the tools you need to access and/or update your personal account information at your convenience, 24/7. This new homepage makes managing your account and making payments online easy and the account overview section puts the most used functions right at your fingertips.
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Learning Centres
Our new online learning centres can help you master the basics of your new phone and give you helpful tips on how to stay connected, informed and entertained. You can also book an appointment to speak one-on-one with our knowledgeable in-store experts. These highly trained employees are committed to providing you with helpful advice on anything from finding your smart fit to getting the most out of your new device right from the start.
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Find a store
To visit a store and talk with a wireless expert, use our Store Locator to help you find the TELUS location that’s nearest to you.
And, of course, you can call our Client Care Team at 1-866-558-2273 or *611 from your mobile phone at any time. It’s free!