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Phones & devices

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Learning centre

Make the most of your smartphone with interactive tutorials, tips and more.

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Activating your handset

Activate a new or replacement handset online or by calling us.

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Repairs

Get defective handsets back up and running or replaced quickly.

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Upgrading

Get a cool new phone.

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Lost or stolen

Disable lost or stolen handsets, research replacement eligibility and access Voice Mail.

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Switching to TELUS

Transfer your phone number to TELUS and enjoy great plans, cool phones and the largest network.

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Recycling phones & batteries

Do your part for the environment and we'll plant a tree.

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Apple iPhone

iPhone Support
iPhone Specifications
iPhone User Guide
iPhone User Forum

SIM cards

How to insert and remove SIM cards, what you can store on your SIM, and more.

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Non-TELUS devices

Learn how to use your non-TELUS device on our mobile network.

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