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International travel

  • International rates

  • Country:

Carrier Frequency Voice rate Data rate / MB SMS rate

 

Zone Voice
Zone 1: Mexico, Western Europe, Oceania $1.50 per minute
Zone 2: Rest of world $2.50 per minute
Satellite: Cruise ships, airplanes, offshore $7 per minute
Zone SMS
Zone 1: Mexico, Western Europe, Oceania $0.60 per text
Zone 2: Rest of world $0.60 per text
Satellite: Cruise ships, airplanes, offshore $0.60 per text
Zone Data
Zone 1: Mexico, Western Europe, Oceania $5 per MB
Zone 2: Rest of world $10 per MB
Satellite: Cruise ships, airplanes, offshore $15 per MB

Frequency coverage is dependent on international carrier network. BlackBerry services may be restricted by some international carriers.


 

Ready to travel?

Text "TRAVEL" to 7626 to ensure you’re all set up for travelling abroad.
 

 

The details

  • When arriving to your destination you will receive a welcome message confirming pay per use rates.
  • Data is charged by the MB and is prorated to the closest 20KB. To avoid unexpected data charges we recommend turning off any applications that may stream data. i.e. weather, game and social media applications.
  • Calling minutes, messages or data used abroad are separate from your monthly rate plan and will not be deducted from your regular monthly allotment. As well, international travel charges may take up to 90 days to appear on your bill.
  • Voice Mail notification may not be available in all international areas.
  • International Travel service is not available to TELUS Prepaid subscribers at this time.

Before you leave

  • Confirm that your device is set up for international travel by texting "TRAVEL" to 7626 or by calling 611.
  • Check the travel coverage tracker to confirm coverage and frequency at your destination.
  • Anticipate your data costs while traveling with the Data usage calculator.

Handy links

Make changes to your phone

Log in to your account to make changes to your existing phone.