Provide site feedback

Back to Calling services

Basic services: Call Forwarding

Call Forwarding

Have your calls go to wherever you are!

Using Call Forwarding, you can redirect all incoming calls to another phone number (local or within North America, but not International). You will still be able to make outgoing calls on your phone, but incoming calls will go to the number you set up.

Call-forwarded minutes are considered part of your airtime as defined by your rate plan. You can forward up to 3000 minutes of incoming calls per month. Additional minutes are subject to a fee.

If you forward your calls to a number outside of your local calling area, long distance charges are applicable; however, if your plan includes long distance within Canada or the U.S., these minutes count against your long distance minutes.


Get Call Forwarding

Call Forwarding is available for $2/month for up to 3000 minutes. Additional minutes are 25¢ each. It is FREE with Mike plans but not available for prepaid plans.

To get Call Forwarding, do one of the following:

  • Log into your TELUS account and add a package in self-serve*. Register if you don't have an account.
  • Call *611 on your TELUS handset.
  • Visit an authorized TELUS store. Find a store.

*The services available in self-serve depend upon your rate plan and handset model. If you don't see a service online, call TELUS by dialing 611 on your handset.

Get help



 

Pricing

Subscription Additional minutes
$2
per month
for up to 3000 minutes
25¢

Make changes to your phone

Log in to your account to make changes to your existing phone.