Provide site feedback

Back to Being mobile

10-digit dialing

As more people have more communications devices, the demand for new numbers will soon exceed supply. The solution is 10-digit dialing. In areas where 10-digit dialing is required, you need to dial the 3-digit area code plus the 7-digit phone number for all local calls.

10-digit dialing is already required in many regions and will be gradually introduced in other areas.


Important information

  • You will not be required to change your existing 7-digit telephone number, only add the 3-digit area code
  • The geographic boundaries that govern long distance have not changed
  • All 3-digit numbers, including 211, 311, 411, 611, 811, 911 emergency service (where applicable) remain the same
  • If your area has 10-digit dialing, ensure all of your communications equipment and systems reflect it:
    • Speed dial lists
    • Modems and Internet connections
    • Telephones, including call options and functions (e.g. call forwarding)
    • Computers and fax machines
    • Databases
    • Auto-dial systems
    • Mobile devices
    • Alarm company

Make changes to your phone

Log in to your account to make changes to your existing phone.